The Challenge
A large company's executive inbox received hundreds of emails a day. Two assistants worked full-time just on triage, and urgent items still waited two days.
The Solution
An AI agent on the inbox 24/7: automatic triage by urgency, department and topic; reply drafts in the CEO's own writing style learned from thousands of past emails; automatic routing to the responsible owner; escalation only for decisions the CEO must make, with a three-line summary.
The Result
Response time for urgent emails dropped from two days to hours.
Confidential client - identifying details removed.